Assistant Store Manager

1 day ago

slave lake, Canada Dollarama Full time

The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations, ensuring a high level of customer satisfaction, and achieving sales goals. In the absence of the Store Manager, acts as the Manager on Duty (MOD). This role involves managing staff, execution of daily operational tasks, and ensuring compliance with company policies and procedures. The Assistant Store Manager makes sure that company rules and regulations are explained, understood and followed by all team members, that inventory counts are done in a prompt and precise manner in order to have proper resupply of goods and ensures that established merchandizing practices are followed. The Assistant Store Manager is responsible in the recruitment and training activities of new employees.Why join our team?Stimulating and diverse working environmentCompetitive compensation, bonus plan and benefits package*Company matched pension plan*Tailor-made training program and integration processOpportunity to continue to develop retail and management skills and pursue a career within the companyDollarama is a growing Canadian business*applicable to full-time employees only*Daily tasks (but not limited to):Assisting the Store Manager in daily operations and staff management.Helping with store merchandizing, shelf stocking and boxing and unboxing daily shipmentsProviding exceptional customer service and resolve escalated issues.Training, coaching, and developing employeesPerforming cash management, store opening and closing duties as needed.Assigning task to the teamEnsure store safety and cleanliness standards are maintained.Conducting managers on duty tasks: making sure daily breaks, time and attendance are takenConducting regular performance evaluations and providing feedback to staff.Ensuring adherence to company policies, procedures, and safety standards.Implementing and maintaining visual merchandizing standards based on company strategy.Responsible for the hiring and performance management process.What do you need to succeed?Minimum of two (2) years’ experience in the retail industryAt least two (2) years in a supervisory or management roleOpen availability required (day, evening, weekend)Ability to efficiently organize time and manage prioritiesGood leadership, communication and decision-making skills; andAbility to multitask, prioritize, work in a dynamic, fast paced and high-volume environment

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