Bilingual Technical Writer
1 day ago
About Us:Join Connex, a leading technology solutions provider with deep expertise in Managed Services, QA Automation, and Professional Services in the contact center space. We serve clients in the telecommunications, banking, and insurance industries, delivering value through scalable, cloud-enabled solutions. At Connex, we believe in long-term client success, and our team is dedicated to building lasting partnerships rooted in trust, technology, and measurable results.Position Overview:We are seeking a Senior Bilingual Technical Writer to support a large government program within Canada. This role focuses on creating high-quality technical documentation and developing engaging video-based training content. The ideal candidate will be a strong communicator with experience translating complex technical processes into clear written and visual learning materials.Responsibilities:Technical Documentation & Content Development (35%) • Develop, edit, and maintain technical documentation for internal systems, tools, and processes. • Translate complex technical concepts into clear, user-friendly content. • Ensure documentation accuracy, consistency, and compliance with standards.Training Video Development (25%) • Create engaging video training capsules for onboarding and internal learning. • Edit and enhance video content using professional video editing tools. • Partner with subject matter experts to ensure training accuracy and effectiveness.Stakeholder Collaboration (20%) • Work closely with business and technical stakeholders to gather requirements. • Incorporate feedback and continuously improve documentation and training materials. • Support knowledge transfer across teams.Quality Assurance & Content Governance (10%) • Maintain version control and documentation standards. • Review existing materials for quality, relevance, and usability.Process Improvement & Knowledge Enablement (10%) • Contribute to process optimization through improved documentation practices. • Support continuous learning initiatives and digital knowledge repositories.Qualifications: • Experience: Minimum of 7–10 years of experience in technical writing, instructional design, or content development in enterprise or government environments. • Bilingual: French & English. • Technical Writing: Proven ability to create structured technical and training documentation. • Video Content Creation: Hands-on experience using video editing software for training content. • Communication: Excellent written, verbal, and stakeholder communication skills. • Work Authorization: Must be legally eligible to work in Canada. • Security Clearance: Canadian Reliability or Secret Clearance required. • Education: Bachelor’s degree in Communications, Technical Writing, Instructional Design, or a related field preferred.
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Technical Writer
1 week ago
Toronto, Canada NTT DATA Full time**Req ID**: 274556 We are currently seeking a Technical Writer to join our team in Toronto, Ontario (CA-ON), Canada (CA). As a Technical Writer, you will use your wide array of knowledge to provide support to our clients. If you are passionate about communication, technology and are solution driven, you will be a great fit for our team. In this hands-on...
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Technical Writer
4 weeks ago
Toronto, Canada Hogarth Full timeHogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and...
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Technical Writer
1 week ago
Toronto, Canada Agelix Consulting Full timeJob - Technical Writer Location - Toronto, Ontario **(Onsite only) **Job Description: **Mandatory Skills and Qualifications: - 3 to 4 years industry experience as an effective technical writer - Create, modify documentation (user guides, installation, training) and create ad-hoc reports - Translation of documentations **English French**: - Train the...
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Bilingual SaaS Technical Writer — Remote
3 weeks ago
Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Amilia Enterprises Inc. Full timeA technology company in the recreation sector is seeking a Bilingual Technical Writer to create and maintain high-quality documentation for its SaaS platform. This role involves collaboration with cross-functional teams, editorial oversight of Help Center content, and continuous improvement initiatives to enhance customer education materials. Candidates...
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Technical Writer
2 weeks ago
Toronto, Canada G Associates LLC Full time**Title: Technical Writer** **Location: Toronto, ON, CA** **Length: 12 Months+** **Responsibilities**: - Work with mínimal supervision - Keeping management informed and escalating issues when needed. - Work with the team to deliver large communication projects and independently lead small to medium projects. - Participate in meetings, contribute to...
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Technical Writer
3 weeks ago
Toronto, Canada Upshop Full timeUpshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers...
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Technical Writer
3 weeks ago
Toronto, Canada Upshop Full timeUpshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers...
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Technical Writer
4 weeks ago
Toronto, Canada Hogarth Full timeHogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson.Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and...
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Technical Writer
3 weeks ago
Toronto, Canada Upshop Full timeUpshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers...
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Technical Writer
3 weeks ago
Toronto, Canada Upshop Full timeUpshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers...
