Genesys Cloud Consultant

2 weeks ago

montréal, Canada Insight Global Full time

Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and providing training and support. Additionally, the specialist will offer technical support, troubleshoot issues, monitor performance data, and recommend optimization strategies. Ideal candidates will have experience with Genesys Cloud, strong API knowledge, excellent communication skills, and the ability to work collaboratively with customers and technical teams.REQUIRED SKILLS AND EXPERIENCE• 3+ years of experience with Genesys Cloud platform• Experience with AWS, Azure, or GCP.• Experience with Genesys PureConnect.• Has integrating Genesys Cloud with third-party applications to ensure seamless communication and data flow. Working with APIs and other integration tools.• Good understanding of networking concepts and security principles.• Excellent communication, collaboration, and problem-solving skills• Experience developing and configuring IVRs Bachelor’s degree in computer science, Information Technology, or related field

  • Genesys Cloud Consultant

    2 weeks ago

    Montréal, Qc, Canada Insight Global Full time

    Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and providing training and support. Additionally, the specialist will offer...

  • Genesys Cloud Consultant

    2 weeks ago

    Montréal, QC, Canada Insight Global Full time

    Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and providing training and support. Additionally, the specialist will offer...

  • Genesys Cloud Consultant

    2 weeks ago

    Montréal, QC, Canada Insight Global Full time

    Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and providing training and support. Additionally, the specialist will offer...

  • Genesys Cloud Consultant

    2 weeks ago

    Montréal, Qc, Canada Insight Global Full time

    Insight Global is seeking a skilled Genesys Cloud Specialist to design and implement Genesys Cloud contact center solutions. The role involves assisting with needs assessment, conducting product demonstrations, developing configurations, integrating third-party applications, and providing training and support. Additionally, the specialist will offer...

  • Chef de projet Genesys Cloud

    4 weeks ago

    Montréal, Canada Ateko, backed by Bell Canada Full time

    Ateko, propulsé par Bell Canada (ex FX Innovation) recherche un(e) Chargé(e) de projet Genesys / Technical Implementation Manager déploiement du cloud CCaaS. Profil confirmé : min 5-7 ans d'expérience requise Bilinguisme obligatoire: Français / Anglais Nous sommes à la recherche d'un gestionnaire chevronné et expérimenté de la mise en œuvre...

  • Genesis Intern

    7 days ago

    Montréal, Canada Siemens Mobility Full time

    Discover your career with us at Siemens Digital Industries Software! Siemens Digital Industries Software is a global leader in the growing field of product lifecycle management (PLM), manufacturing operations management (MOM), and electronic design automation (EDA) software, hardware, and services. Siemens works with more than 100,000 customers, leading the...

  • Chef de projet Genesys Cloud

    4 weeks ago

    Montréal, QC, Canada Ateko, backed by Bell Canada Full time

    Ateko, propulsé par Bell Canada (ex FX Innovation) recherche un(e) Chargé(e) de projet Genesys / Technical Implementation Manager déploiement du cloud CCaaS. Profil confirmé : min 5-7 ans d'expérience requise Bilinguisme obligatoire: Français / Anglais Nous sommes à la recherche d'un gestionnaire chevronné et expérimenté de la mise en œuvre...

  • Chef de projet Genesys Cloud

    3 weeks ago

    Montréal, QC, Canada Ateko, backed by Bell Canada Full time

    Ateko, propulsé par Bell Canada (ex FX Innovation) recherche un(e) Chargé(e) de projet Genesys / Technical Implementation Manager déploiement du cloud CCaaS. Profil confirmé : min 5-7 ans d'expérience requise Bilinguisme obligatoire: Français / Anglais Nous sommes à la recherche d’un gestionnaire chevronné et expérimenté de la mise en œuvre...

  • Chef de projet Genesys Cloud

    3 weeks ago

    Montréal, QC, Canada Ateko, backed by Bell Canada Full time

    Ateko, propulsé par Bell Canada (ex FX Innovation) recherche un(e) Chargé(e) de projet Genesys / Technical Implementation Manager déploiement du cloud CCaaS. Profil confirmé : min 5-7 ans d'expérience requise Bilinguisme obligatoire: Français / Anglais Nous sommes à la recherche d’un gestionnaire chevronné et expérimenté de la mise en œuvre...

  • Head of Information Services

    2 weeks ago

    Montréal, Canada High Tech Genesis Full time

    Location: Montreal, QC (on-site) Term: Permanent High Tech Genesis seeks an experienced Head of Information Service to oversee the planning, development, and support of secure, sustainable IT services, sharing daily management responsibilities with other Heads and the CIO. In this role, you will: - Participates in the development of the long-term vision...