Administrative Support Specialist for Mental Health Services

1 week ago


Vancouver, British Columbia, Canada PHSA Full time

About the Role

We are seeking an experienced and detail-oriented Administrative Support Specialist to join our team at BC Mental Health & Substance Use Services. The successful candidate will provide high-quality administrative support, including transcription services, reception duties, and data entry.

Key Responsibilities:

  • Transcribe medical dictation accurately and efficiently, ensuring timely completion of reports and correspondence.
  • Provide exceptional reception services, responding to inquiries, directing calls, and greeting clients and visitors.
  • Process referrals and enter client data into computer systems, adhering to established procedures.
  • Maintain client charts, ensuring accuracy and completeness of records.
  • Perform scheduling and event tracking tasks, monitoring deadlines and appointment dates.

Requirements:

  • Grade 12 or equivalent, with a minimum of one year of recent experience in medical transcription or a related field.
  • Ability to keyboard at 60 wpm, with excellent communication and interpersonal skills.
  • Familiarity with relevant software programs and equipment, including electronic calendars and typing logs.
  • A commitment to upholding the principles of reconciliation and addressing Indigenous-specific racism.

What We Offer:

  • A competitive salary of $54,695 - $66,594 per annum, based on experience.
  • A comprehensive benefits package, including municipal pension plan and psychological health & safety programs.
  • Access to professional development opportunities through our in-house training programs.
  • An opportunity to work with a diverse team, contributing to the delivery of high-quality patient care.

About Us:

BC Mental Health & Substance Use Services (BCMHSUS) is part of the Provincial Health Services Authority (PHSA), providing specialized health services across British Columbia.

Location: Vancouver, BC

Hours of Work: Monday - Friday, 0830 - 1630



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