Professional Support Specialist

6 days ago


Mississauga, Ontario, Canada Package Parcel Inc Full time
Job Summary

We are seeking a skilled Professional Support Specialist to join our team at Package Parcel Inc.

Key Responsibilities:
  • Schedule and confirm appointments with clients, ensuring seamless communication and coordination.
  • Answer telephone calls and relay messages in a timely and professional manner, maintaining a high level of customer satisfaction.
  • Handle electronic enquiries, responding promptly and accurately to client queries.
  • Oversee the development of effective communication strategies, enhancing internal and external relationships.
  • Procure office supplies and maintain inventory levels, guaranteeing optimal business operations.
  • Greet visitors and direct them to relevant contacts or service areas, providing exceptional customer service.
  • Prepare and proofread correspondence, forms, and other documents, ensuring accuracy and professionalism.
  • Plan, organize, direct, control, and evaluate daily operations, driving efficiency and productivity.
Experience and Specialization:

We are looking for candidates with strong computer and technology skills, particularly in MS Office. Experience in administration and customer service is an asset.

Estimated Salary:

The estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications.

Benefits:

In addition to a competitive salary, we offer free parking and other benefits that contribute to a positive work environment.



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