Senior Client Solutions Manager

5 days ago

Mississauga, Ontario, Canada Kenna Full time

Company Overview

Kenna is a leading organization dedicated to delivering exceptional client experiences through innovative marketing solutions.

About the Role

We are seeking an experienced Senior Client Solutions Manager to join our team in Mississauga. As a key member of our Solutions Enablement Team, you will play a crucial role in collaborating with cross-functional teams to develop and execute customized campaigns that drive business growth and development for our clients.

Job Description

As a Senior Client Solutions Manager, your primary responsibilities will include:

  • Leveraging your prior experience and skills to collaborate with cross-functional teams and help clients meet business and program objectives by successful delivery of integrated, customized campaigns.
  • Contributing to full campaign execution and program development, contributing to the growth and development of the account.
  • Successfully leading briefing meetings with cross-functional teams and ensuring all work is strategically planned, executed, and delivered flawlessly, on time, and on budget.
  • Developing and maintaining trusted client relationships for all marketing campaign/program delivery.
  • Supporting the Solutions Enablement Team with the development of creative briefs, marketing campaigns, communication strategies, and budget estimates as required.
  • Developing and maintaining current knowledge of client's business, objectives, products, programs, brands, competitors, strategies, etc.
  • Ensuring effective integration of cross-functional teams ranging from creative, strategy, and data to meet client requirements and drive efficiencies.
  • Collaborating with the broader Solutions Enablement Team to understand the digital landscape and platform integration that complements marketing communication efforts.
  • Overseeing every element of the project throughout the entire project lifecycle.
  • Proactively managing Client and Agency expectations, project scope, and risks.
  • Becoming a leader on the Solutions Enablement Team to ensure a high level of client satisfaction.
  • Managing the timely flow of information and documentation of all client-related activity.

Qualifications and Requirements

To succeed in this role, you should possess:

  • A post-secondary degree in business, marketing, communications, agriculture, or science.
  • 3-5 years of equivalent work experience in a related field.
  • Agency experience is an asset or experience working with cross-functional teams.

Benefits Package

We offer a competitive benefits package, including:

  • Competitive Salary: $85,000 - $110,000 per annum (dependent on experience).
  • Flexible Hours.
  • Mobile Plan Stipend.
  • Large Training Budget.
  • Hybrid Work Arrangement.
  • Opportunity to work with a dynamic team in a fast-paced environment.

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