Claims and Dispute Resolution Specialist

6 days ago

Toronto, Ontario, Canada NGE Canada Full time

About Us

NGE Canada, a leading affiliate of the NGE Group based in France, is seeking a detail-oriented Claims and Dispute Resolution Specialist to join our team. This position requires strong analytical skills, excellent communication abilities, and a deep understanding of construction processes.

We are part of an international team composed mainly of engineers and construction professionals, working together to meet the expectations of local and international markets.

We are growing rapidly in Canada and need experienced professionals like you to help us achieve our goals.

About the Project

The Rolling Stock, Systems, Operations, and Maintenance (RSSOM) project is one of several contracts for the Ontario Line, a 15.6-kilometer stand-alone rapid transit line connecting the Ontario Science Centre to Exhibition/Ontario Place.

Project Benefits

  • Faster, more frequent, and reliable access to public transportation with over 227,500 people living within a 10-minute walk of an Ontario Line station.
  • Improved quality of life for commuters by reducing daily travel time.
  • Reduced crowding on the existing Line 1 (Yonge-University) subway.
  • Up to 57,000 more jobs accessible by transit (in 45 minutes or less) for Toronto residents.
  • Economic and community growth along the future transit line and thousands of job opportunities annually during construction.
  • Reduction in traffic congestion, greenhouse gases, and fuel consumption by providing an alternative transportation option.

The Role

This Claims and Dispute Resolution Specialist will be responsible for managing and overseeing all aspects of claims related to the project, including analyzing project documentation, coordinating with internal teams and external stakeholders, and ensuring that claims are prepared, submitted, and resolved efficiently and effectively.

Job Responsibilities:

  • Develop and implement claim management strategies to manage and coordinate the claims process for the project.
  • Review and assess contract documents, including specifications, drawings, and correspondence related to claims.
  • Work closely with project leadership, engineering, procurement, project controls, risk, and subcontractors to gather necessary information for drafting claims.
  • Participate actively in developing and managing an identification process that enables early notification of claims, back charges, or disputes.
  • Prepare and submit claims to clients, partners, and subcontractors in a timely manner.
  • Assemble comprehensive and supported claim documents that encompass both direct cost impacts (task-related expenses) and indirect costs (operational expenses).
  • Administer the project claim strategy on a case-by-case basis to substantiate the most robust argument, collaborating closely with other members of the Contract Department.
  • Anticipate the impacts of unforeseen events on project scope, schedule, and budget.
  • Provide support by assessing the impact of claims and providing data to support and defend the Joint Venture position.
  • Track the progress of claims and ensure all deadlines are met.
  • Liaise with legal counsel and consultants as required to resolve complex claims.
  • Maintain accurate records of all claim-related communications and documentation.
  • Collaborate with internal teams to identify potential claim issues and develop strategies to mitigate risks.
  • Provide support and guidance to project teams on claim-related matters.
  • Stay updated on industry regulations and best practices related to claims management.

Qualifications:

  • Accredited degree or equivalent in Business, Construction Management, or Business Law.
  • 5 years of experience in claims formation, administration, and resolution within the construction industry.
  • Proven ability to prepare claims and assess the basis for claims on a financial quantum and delay/disruption basis.
  • Experience with top-down and bottom-up quantum analysis.
  • Strong understanding of contracting principles and legal terms and conditions.
  • Strong working knowledge of Contract or Construction Law.
  • Strong understanding of construction contracts, claims procedures, and dispute resolution processes.
  • Excellent oral and written communication skills.
  • Attention to detail and self-motivated.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Excellent negotiating, interpersonal, and communication skills.
  • Excellent computer and software skills, including Word, Excel, PowerPoint, and Outlook.

Estimated Salary: $85,000 - $110,000 per year, depending on experience.

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