Technical Writer Specialist

4 days ago

Montreal, Quebec, Canada GIRO Full time
Job Description

At GIRO, we are seeking a skilled Technical Writer to join our team. As a key member of our documentation team, you will play a crucial role in creating high-quality user guides and online help content for our applications.

Key Responsibilities
  • Collaborate with developers to write online help content that is consistent and accurate.
  • Research and propose terminology to ensure clarity and consistency across different application functionalities.
  • Participate in the design of user interfaces to ensure ergonomics and usability.
  • Write release notes that effectively communicate new features and updates.
  • Contribute to the redesign and modernization of existing user guides to create integrated online help.
  • Integrate new features into existing user guides and online help content.
  • Write user guides and online help content for new application products.
  • Participate in developing presentation standards for documentation and ensure they are followed.
  • Capture screenshots, format, and layout, and participate in publishing user guides.
  • Provide writing support to various teams as needed.
  • Validate and prioritize documentation-related issues.
Qualifications
  • A minimum of 2 to 5 years of experience in a similar role.
  • Bilingualism (French/English) with mastery of English for writing and communication with international clients.
  • Proficiency in English writing.
  • Strong linguistic, analytical, and communication skills.
  • A team player with a curious, autonomous, and self-taught mindset.
  • Knowledge of content creation tools like MadCap Flare and/or GIT.

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