Customer Service Representative with Strong Communication Skills
3 weeks ago
We are seeking a skilled Customer Service Representative to join our team at SaskPower. As a key member of our Customer Care Centre, you will be the primary contact for customers and provide exceptional service.
Key Responsibilities:- Respond to customer inquiries, concerns, and complaints in a timely and courteous manner
- Provide front-line service and information to customers and the public concerning corporate services, rates, regulations, and policies
- Receive, investigate, and respond to customer inquiries, complaints, and outage notifications
- Bachelor's Degree, Diploma, Certificate, or Program in Business Administration or Accounting, or equivalent
- Two (2) years of administrative and/or customer service experience utilizing standard corporate software applications
- Aptitude for accuracy and detail, ability to implement sound decisions, and excellent communication skills
This is a part-time position with scheduled hours averaging 20-35 hours per week, Monday-Friday between 8:00am-6:17pm. The training program is an extensive 8-week full-time commitment from 8:00-4:47, Monday-Friday.
Compensation and Benefits:The estimated hourly salary for this role is $31.55/hour. Additional benefits include training opportunities, competitive pay, and a chance to grow within the company.
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