Technical Support Innovation Leader

5 hours ago


Canada RouteThis Full time

Company Overview

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RouteThis is a revolutionary SaaS technology company transforming the way ISPs and Smart Home companies handle technical support globally. By providing instant answers to technical support teams, RouteThis enables them to resolve customer issues efficiently, reducing frustrating long calls.

Salary

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We offer a competitive salary of $120,000 per year, reflecting the company's commitment to attracting top talent.

Job Description

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We're seeking an exceptional Senior Full Stack Developer to join our team in downtown Kitchener, Ontario. As a Technical Support Innovation Leader, you'll contribute to developing innovative solutions that further extend RouteThis's advantage in the market.

Required Skills and Qualifications

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  • True full-stack experience designing and building both backend and frontend solutions">
  • Experience with continuous delivery and its effective support">
  • Effective communicator in individual and group settings for technical and non-technical audiences">
  • Proficiency in js, Python, OpenAI, and React">
  • Generative AI technologies and frameworks experience, with practical incorporation to provide customer value (asset)">
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Benefits

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We offer a comprehensive benefits package, including extended long weekends, stock options, and flexible work arrangements. Our total compensation package reflects our commitment to attracting and retaining top talent.

Others

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We're headquartered in the Waterloo Region, proud members of the downtown Kitchener community. We're an Equal Opportunity Employer, committed to diversity and inclusion. If you require an accommodation due to a disability, please let us know, and we'll work with you to address your needs.



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