Food Service Team Lead

3 weeks ago


Peterborough, Ontario, Canada Burger Factory Full time

Job Title: Food Service Supervisor

Job Summary: We are seeking a highly skilled Food Service Supervisor to join our team at Burger Factory. As a key member of our restaurant operations team, you will be responsible for overseeing the daily activities of our kitchen staff, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:

  • Requisition food and kitchen supplies to maintain optimal inventory levels
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment
  • Estimate ingredient and supplies required for meal preparation to minimize waste and optimize profitability
  • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction
  • Address customer complaints or concerns in a professional and courteous manner
  • Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement
  • Establish work schedules to ensure adequate staffing levels and maintain a smooth operation

Requirements:

  • Secondary (high) school graduation certificate
  • 2 years to less than 3 years of experience in a related field, or equivalent experience
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Ability to work under pressure and maintain a high level of productivity in a dynamic environment
  • Physical ability to stand for extended periods and perform tasks that require manual dexterity

Work Environment:

  • Fast-paced restaurant environment with a high volume of customers
  • Ability to work in a team environment, with a focus on collaboration and communication
  • Opportunity to work in a dynamic and growing company, with opportunities for professional development and advancement


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