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Industrial Air Compressor Service Technician
1 month ago
We are seeking a highly skilled Field Service Technician to join our team at Wiseworth Canada Industries Ltd. As a Field Service Technician, you will be responsible for providing responsive service to our customers, ensuring the reliable and efficient operation of industrial air compressors. This is a fantastic opportunity for candidates with previous experience in a Service Technician role or similar. Previous compressed air knowledge is an asset, but we will provide all necessary training to become a factory-certified Ingersoll Rand Technician.
Key Responsibilities- Provide responsive service to customers, ensuring the reliable and efficient operation of industrial air compressors.
- Perform equipment installations and start-ups, preventive maintenance, diagnostic inspections, and repair of compressed air equipment.
- Ensure equipment is meeting operating and quality standards.
- Communicate effectively with customers and coworkers, both verbally and in writing.
- Address customer complaints, identify solutions, suggest improved methods and techniques, and recommend system improvements.
- Recommend required parts and services to customers and assist with follow-up to successfully acquire customer approval.
- Work with internal teams to obtain required parts and materials.
- Adhere to safety standards and procedures in continuously changing working environments.
- Travel to customer sites located in the BC Lower Mainland region, with occasional travel to surrounding areas.
- Rotation-based on-call service, with occasional after-hour call-outs.
- High school diploma. Post-secondary and/or related technical training and experience preferred.
- Previous industrial air compressor service experience is an asset, but we will train suitable candidates.
- Applicants with mechanical, millwright, HVAC, electrical/electronics, and compressed natural gas experience will receive special consideration.
- Basic knowledge of AC/DC circuits, wiring diagrams/schematics, motors/controls, PLCs, HVAC, electricity, controls, refrigeration systems, and/or refrigerant certification is preferred.
- High level of integrity and ethical values.
- Strong motivation to stay updated with the latest in compressed air innovation and concepts.
- Use of precision measuring tools for diagnostic trouble shooting of compressed air equipment.
- Comprehension of all operations and parts manuals associated with all equipment.
- Operating knowledge of Microsoft Office software and working proficiency with laptops and hand-held computers and devices (iPhone, iPad).
- Candidates must have their own set of standard tools. All other specialty and diagnostic tools will be supplied by the company.
- This position requires working in diverse conditions, including mechanical equipment rooms with exposure to noisy operating equipment, hot and cold weather conditions, equipment with risk of electrical shock (high voltage), and the use of ladders and aerial platforms.
- This position is highly physical and requires regular use of hands, fingers, walking, stooping, reaching, lifting, and kneeling; and consistent use of arms and legs with full range of motion and exerting push and pull forces.
- Employees may regularly lift or move up to 25 lbs, frequently lift and/or move up to 50 lbs, and occasionally lift and/or move more than 75 lbs.
- Employees must adhere to all associated Workplace Health and Safety Program Standards and PPE requirements, which may include being clean-shaven for some customer sites.
- No criminal record.
- Valid Class 5 Driver's License with no major traffic violations, suspensions, or DUI's in the previous 5 years. Driver's abstract required.
- Training is comprised of job shadowing, hands-on field work, online training, and formal classroom training. Travel to Ingersoll Rand's corporate training facility in the USA is periodically required.
- Valid Canadian passport with the ability to travel across Canada and the US.
- Wiseworth Canada Industries Ltd. is an alcohol and drug-free workplace.
