Customer Experience Associate

1 week ago


Drummondville, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role

We are seeking a highly skilled and motivated Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure that our clients receive the highest level of service and support, while also meeting their financial needs.

Key Responsibilities

  • Process financial transactions accurately and efficiently
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide personalized service and support to clients to meet their financial needs
  • Work collaboratively with other team members to achieve business objectives
  • Stay up-to-date with industry developments and regulatory requirements

Requirements

  • High school diploma and/or 1+ years of relevant experience
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic knowledge of financial products and services
  • Ability to maintain confidentiality and handle sensitive information

About Us

The Toronto-Dominion Bank (Canada) is a leading financial institution that offers a wide range of financial products and services to individuals, businesses, and institutions. We are committed to providing exceptional customer service and support to our clients, while also promoting a positive and inclusive work environment.



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