Customer Service Team Lead

4 weeks ago


Richmond, British Columbia, Canada Progressive Concrete Ltd Full time

Job Summary

We are seeking a highly skilled Customer Service Team Lead to join our team at Progressive Concrete Ltd. As a key member of our operations team, you will be responsible for supervising workers and projects, preparing production reports, and coordinating activities.

Key Responsibilities

  • Supervise and lead a team of customer service representatives
  • Prepare and analyze production reports to identify areas for improvement
  • Coordinate and schedule activities to ensure timely completion of projects
  • Recruit, train, and develop team members to achieve business objectives
  • Ensure compliance with health and safety regulations

Requirements

  • Secondary (high) school graduation certificate
  • Experience in customer service or a related field
  • Excellent communication and leadership skills

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment


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