Customer Service Team Lead
4 weeks ago
Job Summary
We are seeking a highly skilled Customer Service Team Lead to join our team at Progressive Concrete Ltd. As a key member of our operations team, you will be responsible for supervising workers and projects, preparing production reports, and coordinating activities.
Key Responsibilities
- Supervise and lead a team of customer service representatives
- Prepare and analyze production reports to identify areas for improvement
- Coordinate and schedule activities to ensure timely completion of projects
- Recruit, train, and develop team members to achieve business objectives
- Ensure compliance with health and safety regulations
Requirements
- Secondary (high) school graduation certificate
- Experience in customer service or a related field
- Excellent communication and leadership skills
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
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