Franchise Account Manager, Merchant Solutions Expert

1 day ago


Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time
Job Title: Franchise Account Manager, Merchant Solutions

TD Merchant Solutions is a leading provider of e-commerce and Point of Sale (POS) card payment solutions to small business, commercial, and corporate clients. As a Franchise Account Manager, you will be responsible for managing and growing a portfolio of Franchise accounts within TD Merchant Solutions.

Key Responsibilities:
  • Build and maintain relationships with key customers within the portfolio, from day-to-day contacts through to C-level executives.
  • Work with TD Business Banking partners to identify new sales referral opportunities for TD Merchant Solutions.
  • Support new sales opportunities with existing merchant accounts.
  • Retain profitable merchant relationships to meet business goals.
  • Address and resolve merchant issues in a timely manner.
  • Demonstrate TD's commitment to being a client-centric institution where Merchant Experience is a priority.
Requirements:
  • 4+ years of client-facing experience in a sales or customer service capacity.
  • Excellent analytical and organizational skills with the ability to work in a fast-paced environment.
  • Strong communication, negotiation, and relationship-building skills.
  • Ability to work independently and as part of a team.
  • Previous experience working in Merchant Solutions is an asset.
What We Offer:

TD is committed to providing a comprehensive compensation package that includes a competitive salary, variable compensation, and a range of benefits and perks. We also offer opportunities for career growth and development, as well as a dynamic and inclusive work environment.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are interested in this opportunity, please submit your application through our website.



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