Clinical Operations Manager
1 week ago
VetStrategy is seeking a highly skilled Senior Manager, Clinic Planning to support the effective communication and workload planning within our clinics. This role will play a pivotal part in ensuring seamless information flow between Support Office and our clinics.
Key Responsibilities:- Internal Clinic Communications: Develop and manage internal communication strategies to ensure consistent information flow to clinic teams. Coordinate messaging and communication release schedules to minimize overlap and optimize clarity and impact.
- Workload Planning: Oversee the workload planning process using the air traffic control calendar to align timing for initiatives, policies, and other tasks across clinics. Ensure effective planning to avoid conflicts and optimize execution.
- Information Cascade to Field Leadership: Act as a liaison between Central Services and field leadership teams, ensuring key information is accurately and efficiently cascaded to support local execution.
- Content and Resource Management: Standardize and maintain the format and presentation of materials distributed to clinics, including communications, standard operating procedures (SOPs), policy documents, and program guides. Ensure all resources meet high standards of clarity, consistency, and relevance.
- Policy and Procedure Updates: Collaborate with cross-functional teams to coordinate updates to policies, SOPs, and program materials. Ensure timely distribution and alignment.
Requirements:
- Bachelor's degree in communications, Business Administration, Operations, or a related field.
- 5+ years of experience in communications, project management, or operational planning, preferably within a multi-site environment.
- Proven track record of managing complex communications and workload planning in a fast-paced, multi-functional environment.
- Strong organizational skills, with an ability to manage multiple projects and timelines effectively.
- Excellent written and verbal communication skills, with an eye for detail and a focus on clarity and impact.
- Demonstrated ability to work collaboratively and build strong relationships with cross-functional teams.
Estimated Salary:
$85,000 - $110,000 per year
About VetStrategy:
VetStrategy is a leading veterinary healthcare organization dedicated to delivering high-quality patient care and exceptional client experiences. We are committed to fostering a collaborative and supportive work environment that empowers our employees to grow and succeed.
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