Technical Support Specialist

1 week ago


Collingwood, Ontario, Canada MacLean Engineering Full time
Job Description

We are seeking an experienced Technical Support Specialist to join our IT team at MacLean Engineering in Collingwood, Ontario. This is a great opportunity to work with a growing team manufacturing heavy mobile mining equipment for clients worldwide.

About the Position
  • Provide hardware and software support to MacLean Engineering employees across all locations.
  • Source and requisition hardware and software from multiple vendors as directed by the Business Systems Manager or Supervisor.
  • Ensure the initial setup, configuration, and maintenance of all hardware and software.
  • Maintain a comprehensive inventory of IT-related hardware and software and ensure the integrity of these documents via periodic audits.
  • Travel to various branches and facilities is required, including annual onsite support to our Creighton and Thompson branches.
Required Skills and Qualifications
  • Excellent communication skills and problem-solving abilities.
  • Able to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Possess a degree or certification in an IT-related field (or related experience).
  • Familiarity with Windows 10 and Microsoft 365 office products is an asset.
Benefits
  • Competitive salary: $55,000 - $65,000 per year, depending on experience.
  • 3 weeks' vacation annually.
  • Paid overtime after 40 hours worked.
  • Flexible group benefits package (once probationary period is completed).
  • Voluntary DPSP (Deferred Profit-Sharing Plan) and GRRSP (Group Registered Retirement Savings Plan) (once probationary period is completed).
  • Annual employee bonus.
  • $250 annual safety shoe allowance.
  • Company-paid uniforms.
  • Free coffee.
About Us

MacLean Engineering has been a leading innovator of underground mining equipment solutions for over 50 years. We remain privately owned and focused on safety, productivity, and enduring quality. Our workforce consists of skilled trades working together in a safe and quality-oriented environment to produce components and equipment for the underground mining industry and other sectors.



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