Specialist - After Sales Support

3 weeks ago


Victoriaville, Quebec, Canada Ebgo Vélos électriques Full time

About Us


Founded in 2013, Ebgo Vélos électriques is a family business based in Quebec that designs, manufactures and distributes electric bicycles under the Ebgo and Ebze brands. Our mission is to provide sustainable and innovative transportation solutions to Canadians.


We are committed to our core values of quality, innovation and customer satisfaction. Our team is passionate about delivering exceptional products and services to our customers.


As a Service Expert - Electric Bikes, you will be responsible for ensuring that our customers receive top-notch support and service. You will work closely with our technical team to resolve any issues and provide training to our customers on the safe use of our products.


At Ebgo Vélos électriques, we are proud of our strong and sustained growth over the years. We are committed to continuing this success and we are looking for talented individuals like you to join our team.


Key Responsibilities:



  • Provide exceptional customer service and support
  • Work closely with the technical team to resolve issues and provide training
  • Meet sales targets and contribute to the growth of the company
  • Collaborate with the marketing team to develop marketing strategies

Requirements:



  • 2+ years of experience in customer service or sales
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Familiarity with electric bicycles and customer service software

What We Offer:



  • A competitive salary and commission structure
  • A comprehensive benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

If you are a motivated and customer-focused individual who is passionate about electric bicycles, we encourage you to apply for this exciting opportunity.



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