Front Desk Hospitality Associate

3 weeks ago


Canmore, Canada Banff Caribou Properties Ltd. Full time

We are seeking a highly motivated Front Desk Hospitality Associate to join our team at Banff Caribou Properties Ltd. In this role, you will be the first point of contact for our guests and play a critical part in ensuring their stay with us is memorable.

Job Summary

The Front Desk Hospitality Associate will be responsible for registering arriving guests, assigning rooms, and providing exceptional customer service throughout their stay. You will also investigate complaints and claims, resolve issues, and process guest departures. Additionally, you will maintain an inventory of vacancies, reservations, and room assignments, balance cash, and complete balance sheets and cash reports.

This is a permanent position offering 30 to 40 hours of work per week. The estimated salary for this role is $38,000 - $45,000 per year, depending on experience.

Responsibilities
  • Register arriving guests and assign rooms, ensuring a smooth and efficient check-in process
  • Investigate complaints and claims, resolving issues promptly and fairly
  • Process guest departures, calculating charges and receiving payments
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Balance cash and complete balance sheets and cash reports
  • Provide exceptional customer service, responding to guest inquiries and requests in a timely and professional manner
Requirements
  • Secondary (high) school graduation certificate
  • Ability to work in a fast-paced environment with attention to detail
  • Excellent communication and interpersonal skills
  • Flexibility and ability to work under pressure
Benefits
  • Dental plan
  • Health care plan
Work Conditions and Physical Capabilities

This role requires standing for extended periods, working in a fast-paced environment, and being able to work under pressure. If you are a team player with excellent communication skills and a client-focused approach, we encourage you to apply.



  • Canmore, Canada Banff Caribou Properties Ltd. Full time

    At Banff Caribou Properties Ltd., we are seeking a highly skilled and enthusiastic Front Desk Agent to join our team.Job OverviewThe Front Desk Agent will be responsible for providing exceptional customer service to guests, handling room reservations, and managing day-to-day front desk operations. If you have excellent communication skills, a positive...

  • Front Desk Associate

    4 weeks ago


    Canmore, Canada Coast Canmore Hotel and Conference Centre Full time

    Job Title: Front Desk AssociateAt Coast Canmore Hotel and Conference Centre, we are seeking a highly skilled and friendly Front Desk Associate to join our team. Key Responsibilities:* Register arriving guests and assign rooms* Process group arrivals and departures* Take, cancel and change room reservations* Provide information on hotel facilities and...

  • Front Desk Agent

    6 months ago


    Canmore, Canada Canmore Downtown Hostel Ltd. Full time

    Front Desk Agent There is no staff accommodation available with this position. We are seeking a dedicated and enthusiastic Front Desk Agent to join our team. You will play a pivotal role in ensuring the smooth operation of our hostel and providing exceptional experiences for our guests. **Duties**: - Greet and welcome guests as they arrive at the front...

  • Front Desk Agent

    6 months ago


    Canmore, Canada Canmore Downtown Hostel Ltd. Full time

    Front Desk Agent Start date: December 10th STAFF ACCOMMODATION AVAILABLE We are seeking a dedicated and enthusiastic Hostel Supervisor to join our team. As a hostel supervisor you will play a pivotal role in ensuring the smooth operation of our hostel and providing exceptional experiences for our guests. **Duties**: - Greet and welcome guests as they...


  • Canmore, Canada Coast Canmore Hotel and Conference Centre Full time

    Job DescriptionThe Coast Canmore Hotel and Conference Centre is seeking a highly skilled Front Desk Clerk to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests.Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Process group arrivals...

  • Front Desk Agent

    3 months ago


    Canmore, Canada Banff Gate Mountain Resort Full time

    We are currently seeking to fill two positions in our Front Desk department. **Benefits** - STAFF ACCOMMODATION is currently available and free of charge. - Extended health care benefits after the initial probation period (dental & vision care, prescription drugs) - Free access to our spa and recreation facility on site (pool, indoor & outdoor hot tubs,...

  • Front Desk Manager

    2 months ago


    Canmore, Canada H2 Canmore Lodging Full time

    We are a 164-room hotel and conference center located in Canmore, AB, seeking a skilled and proactive Front Desk Manager. This position involves overseeing the daily operations of the Front Office department while reporting to the Rooms Division Manager. Strong communication skills are crucial for maintaining a clear and open dialogue with both team...


  • Canmore, Canada Banff Caribou Properties Ltd. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Banff Caribou Properties Ltd. As a Front Desk Ambassador, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and memorable.Key ResponsibilitiesRegister arriving guests and assign rooms...


  • Canmore, Canada Canmore Dentistry Full time

    Part Time Front Desk Receptionist needed to join our team in beautiful Canmore. **No weekends or evenings.** **SCHEDULE**: - 20-30 hours per week - Monday Thursday, Friday - Shift 7:30am-5:30pm, 1 hour lunch break **WHAT WE ARE LOOKING FOR**: - Experience with front desk reception and is preferred - Team player willing to learn other roles in the...


  • Canmore, Canada Coast Canmore Hotel and Conference Centre Full time

    We are seeking a skilled Hotel Front Desk Representative to join our team at Coast Canmore Hotel and Conference Centre. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key responsibilities include:Registering arriving guests and assigning...

  • Housekeeper/front Desk

    6 months ago


    Canmore, Canada Georgetown Inn Full time

    _**Visa Requirements**:_ _Applicant must hold the proper work authorization to be legally eligible to work in Canada._ **Why Waymarker?** - Waymarker runs 6 unique properties in Canmore - There are Full Time and Part Time positions available - Baseline Starting Wage is $15/hr. - Discounts at all of our hotels and The Miners Lamp Pub - The chance to visit...

  • Housekeeper/front Desk

    3 months ago


    Canmore, Canada SILVER CREEK LODGE Full time

    _**Visa Requirements**:_ _Applicant must hold the proper work authorization to be legally eligible to work in Canada._ **Why Waymarker?** - Waymarker runs 6 unique properties in Canmore - There are Full Time and Part Time positions available - Baseline Starting Wage is $15/hr. - Discounts at all of our hotels and The Miners Lamp Pub - The chance to visit...


  • Canmore, Canada Super 8 Canmore Full time

    Job Description:We are seeking an experienced Guest Services Supervisor to join our team at Super 8 Canmore. In this role, you will be responsible for overseeing the day-to-day operations of our front desk and ensuring that our guests receive exceptional service.Key Responsibilities:Front Desk Operations: Supervise and coordinate the activities of front desk...

  • Receptionist/assistant

    2 months ago


    Canmore, Canada Mountain Animal Hospital and Mobile Veterinary Care Full time

    This position is primarily receptionist for a Veterinary Hospital with the ability to train as a Veterinary Technician Assistant. **Job Types**: Full-time, Part-time, Permanent Pay: $18.00-$20.00 per hour Additional pay: - Overtime pay **Benefits**: - Extended health care Schedule: - Day shift - Monday to Friday - Weekends as needed Ability to...


  • Canmore, Canada GauchoBBQ Full time

    **Job Summary** Gaucho Canmore is looking to add a new person to their leadership team. An Lead Server/Assistant Front House Manager (AFHM) works closely with the Front House Manager to co-ordinate the effective functioning of all aspects of the Front of House. When the Front House manager is absent the Lead Server/AFHM acts as the Lead in the front of...

  • Hospitality Assistant

    3 weeks ago


    Canmore, Canada Panago Canmore Full time

    Job Title: Hospitality AssistantWe are currently seeking a highly motivated and enthusiastic individual to join our team as a Hospitality Assistant at Panago Canmore.Job Description:As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include:Ensuring that all...


  • Canmore, Canada Patrinos Steak House & Lounge Full time

    We are seeking a highly skilled and experienced Hospitality Operations Manager to join our team at Patrinos Steak House & Lounge. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that we provide an exceptional dining experience for our customers.Job Summary:The successful...

  • Hotel Supervisor

    3 weeks ago


    Canmore, Canada Super 8 Canmore Full time

    Job Title: Hotel SupervisorWe are seeking an experienced Hotel Supervisor to join our team at Super 8 Canmore.About the RoleThe Hotel Supervisor will be responsible for overseeing the daily operations of our hotel, ensuring that all aspects of the business run smoothly and efficiently. This includes managing front desk staff, coordinating room assignments,...


  • Canmore, Canada McDonalds Restaurant Full time

    About the RoleWe are seeking a skilled and energetic Front-of-House Food Service Associate to join our team at McDonald's Restaurant.Job SummaryThis role is responsible for providing exceptional customer service, preparing food orders accurately and efficiently, and maintaining a clean and safe work environment.Key ResponsibilitiesCustomer Service: Greet...

  • Night Auditor

    6 months ago


    Canmore, Canada Solara Resort and Grande Rockies Resort by Bellstar Hotels & Resorts Full time

    **We're always looking for amazing people to join our team. Here at Bellstar, we “think like a guest, and act like an owner”, and look for team members who try to make every stay an unforgettable experience for guests.** The Night Auditor plays an important role managing the overnight front desk operations. Night Auditors need to act with honesty,...