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Food Service Operations Manager

1 month ago

Edmonton, Alberta, Canada SUBWAY Full time

Company Overview: As a prominent player in the fast-food industry, SUBWAY seeks exceptional leaders to oversee daily operations and drive excellence in customer experience.


About the Role: We are currently looking for a talented Food Service Operations Manager to join our team. This key position involves overseeing food preparation, staff management, and maintaining high-quality service standards.


Key Responsibilities:



  • Establish Operational Efficiency: Develop methods to optimize work schedules, ensuring seamless day-to-day operations.
  • Lead by Example: Supervise and coordinate staff activities related to food preparation, portioning, and presentation.
  • Staff Development: Train staff members on job duties, sanitation procedures, and safety protocols to ensure a healthy and safe work environment.
  • Inventory Management: Estimate ingredient and supply requirements for meal preparation to minimize waste and optimize inventory levels.
  • Quality Control: Monitor food quality and service standards to meet customer expectations.
  • Customer Satisfaction: Address customer complaints or concerns in a professional and courteous manner.
  • Record-Keeping: Maintain accurate records of stock levels, repairs, sales, and wastage to inform business decisions.
  • Reporting: Prepare and submit regular reports to stakeholders to ensure transparency and accountability.
  • Scheduling: Establish work schedules that balance staff needs with operational demands.

What You'll Need: To excel in this role, you will require strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences. A background in food service operations or a related field is highly desirable.


Compensation Package: The salary for this position is approximately $55,000 - $65,000 per annum, commensurate with experience. In addition to your base salary, you can expect a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.


Becoming Part of Our Team: If you're a motivated and results-driven individual with a passion for food service operations, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and experience.