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Automotive Service Advisor
1 month ago
About the Role:
We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Master Mechanic Cambridge. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring seamless communication with customers, and working closely with our technicians to deliver top-notch service.
Key Responsibilities:
- Provide accurate and timely information to customers regarding their vehicle's maintenance and repair needs
- Collaborate with technicians to ensure efficient and effective service delivery
- Maintain a high level of customer satisfaction through proactive communication and issue resolution
- Perform general office duties, including ordering supplies and maintaining inventory
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of MS Office
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
How to Apply:
If you are a motivated and customer-focused individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.
Contact Information:
For more information, please contact us at Master Mechanic Cambridge.
Work Setting:
- Private sector
- Automobile repair services
Responsibilities:
- Tasks
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Order office supplies and maintain inventory
- Perform general office duties
- Receive payments
- Answer clients' inquiries and provide information
- Detect and correct errors in spelling, grammar and syntax
Experience and Specialization:
- Computer and technology knowledge
- MS Excel
- MS Windows
- MS Word
- MS Office
- Electronic mail
Additional Information:
- Security and safety
- Driver's validity licence check
- Transportation/travel information
- Own transportation
- Valid driver's licence
Work Conditions and Physical Capabilities:
- Attention to detail
- Fast-paced environment
- Bending, crouching, kneeling
- Handling heavy loads
- Standing for extended periods
- Walking
Personal Suitability:
- Punctuality
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Ability to multitask
- Honesty
Benefits:
- Health benefits
- Dental plan
- Health care plan
- Financial benefits
- Group insurance benefits
- Other benefits
- Free parking available
- Learning/training paid by employer
- Parking available
