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Customer Service Representative

1 month ago

Québec, Quebec, Canada EightSix Network Full time

Job Title: Customer Service Technician

We are seeking a highly skilled and bilingual Customer Service Technician to join our team at EightSix Network. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Mass mailing of sales programs via email and mail
  • Update customer files, complaint files, contact lists, and other related tasks
  • Enter customer orders and follow up on orders
  • Manage website content and updates
  • Provide logistics support and manage invoicing
  • Answer customer calls and emails

Requirements:

  • DEP in administration or equivalent experience
  • Experience in customer service
  • Computer literacy
  • Fluency in French and English
  • Sales experience an asset

Working Conditions:

The ideal candidate will be fluent in both French and English, have excellent communication skills, and be able to work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply.