Food Service Team Lead

4 weeks ago


High River, Canada Shaw Restaurants Ltd. Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Shaw Restaurants Ltd. The successful candidate will be responsible for overseeing the daily operations of our food service team, ensuring that high-quality food and exceptional customer service are consistently delivered.

Key Responsibilities
  • Establish and implement efficient work schedules to meet customer demand
  • Supervise and coordinate the activities of food preparation staff, ensuring that all tasks are completed to a high standard
  • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and teamwork
  • Estimate and manage inventory of ingredients and supplies, minimizing waste and ensuring that all necessary items are available
  • Monitor and maintain quality control standards, addressing any issues promptly and effectively
  • Address customer complaints and concerns in a professional and courteous manner
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future planning
  • Supervise and check the assembly of trays and delivery of food trolleys, ensuring that all food is presented to a high standard
Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a food service environment
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Ability to stand for extended periods, with a combination of sitting, standing, and walking
  • Flexibility and adaptability, with a strong focus on teamwork and customer satisfaction


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