Claims Management Lead
2 weeks ago
GardaWorld is a leading company in cash transportation and security solutions. Our team is dedicated to providing exceptional service to our clients.
Job Title: Claims ManagerWe are seeking a highly skilled Claims Manager to join our team. As a Claims Manager, you will be responsible for establishing priorities and investigation plans, obtaining accurate information on customer problems, and presenting results to clients.
Responsibilities:- Establish priorities and investigation plans for analysts, cash management.
- Obtain complete and accurate information on customer problems, provide detailed explanations of recommendations to correct imbalances.
- Presentation of the results of investigations and the resolution of imbalances to clients.
- Review and analysis of data from cash management systems to ensure quality assurance of transactions and maintain client satisfaction.
- Support of the cash management team in risk analysis and make the necessary corrections to deficient processes.
- Assistance to the finance team in any request related to the financial and budgetary impacts of claims.
- Degree: Bachelor's degree in a relevant field.
- Technical experience: 6-8 years, including at least 4 years in a cash management department.
- Field: Administration, Mathematics, Logistics.
- Management experience: 1-2 years.
- Excellent command of Microsoft Excel.
- Ability to obtain information from various stakeholders.
- Logical and Investigative Mind.
- Good understanding of cash management work processes.
- Orientation towards clients.
- Competitive salary: $80,000 - $110,000 per year.
- Comprehensive benefits package, including insurance, pension plan, and employee assistance program.
- Work-life balance with 3 weeks of leave after 1 year.
- Dynamic work team and international career opportunities.
- Mentoring, coaching, and training opportunities.
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