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Information Technology Architect

1 month ago


Vancouver, British Columbia, Canada Industrial Light & Magic Full time

Job Summary

About Us

At Industrial Light & Magic, we've been crafting iconic moments in motion picture history since 1975. From Star Wars to Jurassic Park, Pirates of the Caribbean, Transformers, The Avengers, and theme park rides, we continue to push the boundaries of visual entertainment.

Job Description

This role is a great opportunity to work with our creative teams in a fast-paced, collaborative environment. As a Systems Administrator, you'll help design, build, and advance the technology that empowers our artists to create dazzling visuals.

Key Responsibilities

  • Collaborate with technology teams, artists, and production to craft and maintain efficient software and hardware systems
  • Participate in day-to-day operations, work on issues, provide guidance for other team members, and proactively help drive resolutions during incidents
  • Supervise and maintain the health of the core infrastructure that supports our production environment, including workstations, servers, storage, network, and security
  • Optimize and update existing systems and services, with an emphasis on performance, security, and reliability, focusing on enhancing observability and tracking important metrics
  • Take the lead on technical projects from initial shape-up to completion, and at other times participate as a partner and contributor to someone else's idea
  • Support ad hoc requests and needs from our creative and technology leadership, connecting and collaborating with others to settle requirements
  • Help shape our technology direction and the future of our infrastructure and services, looking for innovative methodologies or solutions with potential to improve and benefit our operations
  • Maintain systems administration standards and practices through well-crafted documentation and playbooks

Requirements

  • Willingness to collaborate and work with others without ego
  • Motivated and adaptive self-learner, adept at quickly picking up new technical domains or piecing together internal and external knowledge resources
  • Creative problem solver who focuses on finding sophisticated and scalable solutions
  • Passionate about designing, building, and supporting heterogeneous systems in a multi-platform high-performance production environment
  • Experience in and passion for open-source and Linux software
  • Degree in Computer Science or equivalent professional experience with proven work in a technical field
  • Effective time management, with the skill to balance and prioritize multiple concurrent requests while maintaining the highest standard in service delivery and follow-through
  • Meticulous customer service skills, delivered with a caring and compassionate spirit
  • Agile, flexible mentality, willing to adapt when requirements or goal posts change
  • Significant experience managing updates and configurations for Linux-based infrastructure, at scale
  • Ability to automate workflows and provide ad hoc solutions using bash or python or other languages
  • Experience administrating and supporting a multi-OS environment, including Linux, Windows, and macOS, for both server and desktop
  • Excellent documentation skills, including writing for both technical and non-technical audiences
  • Experience working with cloud or cloud-like infrastructure and services, including virtual and bare-metal servers, storage, and networking
  • Previous experience in visual effects, gaming, or similar creative studio environments is a plus