Sales and Customer Experience Representative

2 weeks ago


Edmonton, Alberta, Canada Rogers Full time
About Us

Rogers is a leader in the technology industry, dedicated to providing innovative solutions that enhance and simplify people's lives. Our retail teams are at the forefront of this mission, delivering exceptional customer experiences in our stores.

Job Summary

We are seeking a highly motivated Sales and Customer Experience Representative to join our team. As a Sales Associate, you will play a critical role in promoting Rogers & Fido brands, including Rogers Mastercard, and providing best-in-class service to our customers.

Key Responsibilities:
  • Enhance the retail experience in our stores by providing personalized service and value-added solutions to customers.
  • Promote Rogers & Fido brands, including Rogers Mastercard, through various sales and marketing initiatives.
  • Engage and grow your customer base through personalized communication and outreach via phone calls and business text messaging.
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit, adapting to an ever-changing environment while striving to hit sales goals.
What We Offer:
  • Competitive compensation package with commissions.
  • Benefits include one of the best health plans in Canada, RRSP, TFSA, and pension plan.
  • Mental Health and Support benefits with 100% coverage.
  • Employee and Family Assistance Program benefits.
  • Employee discounts on Rogers & Fido products and services, up to 50% off.
  • A commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work.
  • A flexible schedule, including evenings and weekends (min 20 hours/week).
  • Career growth and development opportunities.
Requirements:
  • You are great with people and passionate about delivering an exceptional customer experience.
  • You love being part of a team and are a great collaborator.
  • You are excited and inspired by technology.
  • You meet the minimum age of majority in your province.
Salary Range:

$45,000 - $65,000 per year, depending on experience and qualifications.

Location:

Edmonton, AB, CA.



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