Endpoint Security Engineer

3 weeks ago


Cambridge, Ontario, Canada Arctic Wolf Full time

Job Summary


We are seeking a highly skilled Endpoint Security Engineer to join our team at Arctic Wolf. As an Endpoint Security Engineer, you will be responsible for advancing our endpoint management strategy and ensuring the security of our endpoints.



Key Responsibilities:

  • Maintain operational processes for delivering best-practice device management and MDM design, implementation, and ongoing management
  • Operate, maintain, and provide consultation for various operating systems (Windows/macOS) as well as iOS & Android for BYOD programs
  • Review and update existing device management policies and profiles
  • Solution, update, and review bash scripts to support our Mac environment
  • Coordinate plans with key stakeholders and execute activities related to platform maintenance, disaster recovery, and software release management
  • Act as liaison and escalation point for IT support teams relating to endpoint configuration and troubleshooting
  • Follow and continually improve processes for the deployment, configuration, automation, and management of AWN-owned endpoints and related technology
  • Understanding of mobile technology and alignment with security compliance requirements for securing corporate information and devices
  • Create and implement configuration change requests and associated documentation
  • Partner with other areas of IT such as Access and Identity, Infrastructure, and Service Desk to resolve open issues and projects
  • Will be available for team on-call SWAT rotation for after-hours escalation and triage queues
  • Ability to travel within North America and internationally (less than 10%)


Requirements:

To be successful in this role, you will need to have:



  • Working knowledge of both JAMF Pro and Jamf Protect within a 1000+ endpoint environment
  • Understanding of OOB (Out of Box) device deployment frameworks and workflows for Apple and Microsoft Autopilot
  • Advanced level bash shell scripting knowledge
  • Understanding of Security baselines and mSCP Security framework
  • Ability to effectively use verbal and written communication to explain MDM system capabilities, limitations, platform differences, and trade-offs to a non-technical audience
  • Resourceful nature to find, create, or re-engineer solutions that meet customer needs while also adhering to best-practice standards
  • Understanding of proper triage and performing root cause analysis
  • ITIL Agile methodology understanding
  • Team player with proven leadership, communication, organizational, and strong interpersonal skills
  • Must be able to work in a team environment with a can-do attitude capable of overcoming difficult challenges
  • Experience working in a team-oriented, collaborative environment and with teams spread across multiple locations and time zones
  • Self-motivated, with keen attention to detail and excellent judgment skills
  • Strong security-first mindset is a must for this role


Salary Range:

The estimated salary range for this position is $120,000 - $150,000 per year, depending on experience.



About Us:

Arctic Wolf is a leading cybersecurity company that provides innovative solutions to protect against cyber threats. We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.



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