Cleaning Operations Manager

6 days ago

Toronto, Ontario, Canada Molly Maid Toronto Central Full time
About Molly Maid Toronto Central

We are a reputable cleaning service company seeking an experienced Cleaning Operations Manager to join our team.

Job Summary

The ideal candidate will possess strong leadership skills and the ability to oversee daily operations, manage staff, and ensure high-quality customer satisfaction.

Key Responsibilities
  • Hiring and Training: Recruit and train or arrange for the training of cleaning staff to maintain our exceptional standards.
  • Supervision: Co-ordinate activities of workers, ensuring seamless day-to-day operations.
  • Safety and Cleanliness Standards: Conduct regular site inspections to guarantee compliance with our rigorous safety and cleanliness standards.
  • Budgeting and Cost Estimates: Prepare accurate budget and cost estimates to inform business decisions.
  • Additional Services: Recommend or arrange for specialized services such as painting, repair work, renovations, or equipment replacement as needed.
  • Financial Management: Maintain accurate financial records and process payments for customized cleaning jobs.
  • Assisting Staff: Provide guidance and support to cleaners in performing their duties.
  • Co-ordination: Collaborate with other departments to ensure efficient work processes.
  • Scheduling: Establish work schedules to optimize productivity and resource allocation.
Working Conditions and Physical Demands

This role requires working in a fast-paced environment with a combination of sitting, standing, and walking. Standing for extended periods is also a requirement.

Personal Qualities
  • Client Focus: Prioritize customer satisfaction and needs.
  • Dependability: Demonstrate reliability and responsibility in managing tasks and deadlines.
  • Interpersonal Skills: Foster effective communication and teamwork among staff members.
  • Flexibility: Adapt to changing situations and priorities.
  • Initiative: Proactively address challenges and opportunities.
  • Judgement: Make informed decisions that align with company goals and values.
  • Reliability: Consistently deliver high-quality results and meet expectations.
Compensation and Benefits

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications. We offer a competitive benefits package, including health insurance, retirement plans, and paid time off.

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