Human Resources Professional for Payroll Operations

7 days ago

Niagara Falls, Ontario, Canada Niagara Region Full time
Job Summary:
As a Human Resources Professional for Payroll Operations at Niagara Region, you will be responsible for providing timely and accurate payroll and human resources support services. This role involves ensuring the integrity of employee remuneration, employee information, leaves administration, and benefit entitlements.

Key Responsibilities:
- Provides payroll and human resource support services, ensuring bi-weekly pay activities are processed (65% of time)
- Monitors and prioritizes work requests in Incident Monitor system
- Prorates and processes HR/payroll related inputs (accrual banks, pay rates, dues, supplements etc.) by established payroll deadlines for all new hires, re-hires, transfers, bumps, layoffs, secondments, acting pay, contract extensions and labour pool assignments
- Processes compensation, and benefit enrolment/setups/changes
- Performs pension administration such as enrolments/setup/changes
- Guides customers on the interpretation and processing of documents/forms for life events, policies, collective agreements, recruitment, technical support, benefits and payroll
- Calculates top-ups, wage increases, payouts, retroactive pay, terminations, benefits, recoveries, education advances, garnishments and insurable earnings
- Ensures payroll information for various employee classes, (i.e., full-time, part-time, unionized, etc.) is processed in accordance with multiple collective agreements and relevant legislation
- Compiles payroll inputs from multiple sources, performing key diagnostics to ensure a high level accuracy of payroll outputs
- Processes records of employment (ROE), ensuring timely submission to Service Canada
- Ensures compliance with various compensation and benefit rules outlined in contracts or collective agreements
- Creates and updates and process case information within Incident Monitor software
- Processes monies received through benefit billings and WSIB advances and leaves for benefit continuance and allocate to correct account numbers
- Prepares invoices for benefits for employees on leave in accordance with language in Collective agreements

Additional Responsibilities:
- Ensures integrity of employee remuneration, employee information, leaves administration and benefit entitlements such as vacation, sick and lieu banks (15% of time)
- Calculates and processes employee records, payroll and benefits, ensuring accuracy, legislative compliance and recoveries to avoid penalties
- Audits payroll and human resources reports, identifying errors, and researching and investigating issues to correct course of action for pay accuracy
- Maintains accurate records to ensure integrity of employee remuneration, history, benefits, pension, recruitment and leave administration
- Develops standard operating procedures and other documentation/resource tools, to ensure consistency, and accuracy
- Provides guidance and assistance to employees to independent use of myHR web tool
- Responds to client requests, providing information on all inquiries on related policies, programs, procedures and collective agreements

Support Role:
- Forges strong relationships across the organization, collaborating with other department members to maintain efficiency, accuracy and data integrity
- Achieves first call resolution by delivering complete and accurate information at first point of contact
- Represents Niagara Region's Human Resources department, ensuring all interactions are professional, information provided is accurate and the timely resolution of inquires in accordance with the prescribed service levels

Opportunities for Growth:
- Identifies and communicates process improvement opportunities (5% of time)
- Participates in ad hoc projects and initiatives as required
- Supports policy and process change/enhancement, ensuring updates/communication documentation is executed
- Participates and advises in the development of processes and negotiations in the organization

Requirements:
- In accordance with the Corporate Criminal Record Check Policy, the position requires the incumbent to undergo a Criminal Records Check and submit a Canadian Police Clearance Certificate

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