Account Manager
4 weeks ago
We are seeking a highly skilled Account Manager to join our team at Scandinavian Building Services. As an Account Manager, you will be responsible for managing a mixed client portfolio of 24 sites, ensuring compliance with safety and customer service standards.
Key responsibilities include:
- Conducting site visits to ensure compliance with safety and customer service standards
- Creating and fostering strong relationships with key clients and store managers
- Handling all complaints or issues in a prompt and timely fashion
- Managing personnel issues for hourly cleaners, including scheduling, conflicts, hiring, training, performance management, and disciplinary action
Requirements:
- 2-3 years of experience in a supervisor or manager position
- Reliable vehicle and valid driver's license
- Strong customer service skills
- Excellent proficiency in English language in both written and verbal communication
- Ambitious, enthusiastic, and enjoys working in a fast-paced environment
- Ability to lead a team while fostering a strong team connection and collaboration
- Reliable and trustworthy with the ability to handle high-pressure situations
What we offer:
- Competitive wages
- iPad, cell phone, and computer provided
- Gas allowance
- Awarded one of Canada's Best Managed Companies
- Growth opportunities
- Stability and job security
- Family-friendly culture
Our interview process includes a 20-minute preliminary phone interview, a 20-40 minute assessment, and a 30-minute MS Teams video interview with the hiring manager and direct supervisor.
We are an equal opportunity employer who values a diverse workplace and welcomes all candidates to apply.
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