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Claims Team Manager III

1 month ago

Edmonton, Alberta, Canada Sécurité Nationale Compagnie d'Assurance Full time

About the Role:

Sécurité Nationale Compagnie d'Assurance is seeking a highly skilled Claims Team Manager III to join our team. As a Claims Team Manager III, you will be responsible for leading a team of claims professionals in managing moderately complex claims. Your expertise will be essential in ensuring that claims are handled efficiently and effectively, while maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Lead a team of claims professionals in managing moderately complex claims
  • Develop and implement claims strategies to achieve business objectives
  • Ensure accurate and timely reserving of claims
  • Approve payments and verify analysts' files
  • Ensure necessary due diligence to support the accuracy of all insurance claims
  • Participate in the identification of clients' complaints root causes and implement corrective actions
  • Implement corrective actions based on CEI results

Requirements:

  • Undergraduate degree
  • 5+ years relevant experience
  • Intermediate process management knowledge and the risk profile for team processes supported
  • Industry accreditation and training generally required

About Us:

Sécurité Nationale Compagnie d'Assurance is part of TD Bank Group, one of Canada's largest financial institutions. We care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

We offer a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.

As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.

Total Rewards Package:

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.