Pet Valu Store Leadership Role

2 weeks ago


Terrace, Canada Pet Valu Full time

Overview:

Pet Valu, a leading North American pet care retailer, seeks an experienced and passionate Store Manager to lead its stores. As part of our dynamic team, you will be responsible for driving exceptional customer service, coaching store teams, and ensuring seamless day-to-day operations.

About Us:

We are committed to delivering the highest quality products and services to families with pets. Our mission is to provide unparalleled pet care expertise, foster strong community relationships, and drive business growth through innovative strategies.

Job Responsibilities:

  • Customer Service Excellence: Ensure all customer interactions are positive, courteous, and professional, meeting or exceeding established standards.
  • Team Development: Recruit, train, and mentor store staff, fostering a collaborative work environment that promotes learning, growth, and accountability.
  • Operations Management: Oversee daily store activities, including inventory management, order placements, and minor repairs, ensuring optimal efficiency and profitability.
  • Sales Performance: Analyze sales trends, develop targeted strategies, and motivate store staff to achieve sales objectives.
  • Community Engagement: Develop and maintain partnerships with local shelters, rescues, and charities, promoting Pet Valu's commitment to animal welfare and community involvement.

Requirements:

  • Minimum 2 years retail management experience, preferably in pet care or related industries.
  • Proven track record of driving sales growth, improving customer satisfaction, and developing high-performing teams.
  • Strong communication, leadership, and problem-solving skills.
  • Ability to work a flexible schedule, including weekends and evenings.
  • Reliable transportation to and from the store.

Benefits:

  • Competitive salary: $50/hour
  • Comprehensive training programs, focusing on product knowledge, sales techniques, and leadership development.
  • Opportunities for career advancement within a dynamic and growing organization.
  • A supportive work environment that encourages collaboration, innovation, and fun

About You:

We're looking for a motivated and results-driven leader who shares our passion for pet care and community engagement. If you have a proven track record of success in retail management, excellent communication skills, and a passion for driving business growth, we encourage you to apply for this exciting opportunity.


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