Clinical Care Experience Supervisor

1 month ago


Brantford, Ontario, Canada Bloom Care Solutions Full time

We are seeking a highly skilled and compassionate Clinical Care Experience Supervisor to join our team at Bloom Care Solutions. As a key member of our Home Health Care team, you will be responsible for leading and directing a team of Personal Support Workers to deliver high-quality client-focused service.

Key Responsibilities:

  • Assess and arrange for initial and ongoing assessments of clients requiring unlicensed care and services.
  • Lead and direct a PSW team to deliver service experience that meets clients' needs and expectations.
  • Develop and/or ensure that care plans are available for clients as appropriate.
  • Conduct training sessions and facilitate and monitor training and educational opportunities for Personal Support Workers.
  • Ensure that all clients' concerns and complaints are addressed and documented in a timely manner.

Requirements:

  • A regulated health professional RN/RPN with a minimum 2 years of experience.
  • Preferably 2-3 years of recent experience with progressive responsibilities as a manager in the community setting.
  • Solid knowledge of principles, practices, and methods of community nursing and service delivery to clients.
  • Able to supervise a team of Personal Support Workers.
  • Valid driver's license and willingness to travel to Cambridge, ON.
  • Strong time management skills, confidentiality, and professionalism.
  • Excellent communicator, able to foster relationships with Home Care Staff and clients.
  • Ability to work independently and work effectively within a team environment.
  • Interest in continuous learning – high energy and focused.
  • Current CPR-C/BLS certification.
  • Police Criminal Record Check with Vulnerable Sector Screening.

We are committed to providing a diverse and inclusive workplace. If you require disability-related accommodations, please inform the Human Resources staff. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.



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