Senior Banking Operations Expert

4 days ago


Greater Toronto Area, Canada Tamanna Technology Full time
Transformative Business Systems Analyst Opportunity

We are seeking an experienced Senior Business Systems Analyst to join our client in the direct banking sector. As a key member of our team, you will contribute to transformative projects that drive innovative banking solutions.

Key Responsibilities:

  • Collaborate with business stakeholders to gather and analyze business requirements for banking systems and processes.
  • Identify and propose process improvements to streamline operations and enhance customer experience.
  • Work closely with IT teams to translate business requirements into system specifications.
  • Develop use cases, user stories, and functional specifications for new or enhanced banking applications.
  • Conduct gap analysis, impact analysis, and root cause analysis to support system enhancements.
  • Assist in user acceptance testing (UAT) and provide support during implementation phases.
  • Ensure compliance with industry regulations and standards in banking systems and processes.
  • Provide support for project management, including timeline tracking, risk management, and documentation.

Required Skills & Qualifications:

  • Minimum of 8-10 years as a Business Analyst or Business Systems Analyst in the banking or financial services industry.
  • Experience with banking applications, CRM systems, or core banking systems.
  • Strong understanding of banking operations (e.g., loans, mortgages, account management, payments, etc.).
  • Proven experience in gathering and documenting business requirements, creating user stories, and developing functional specifications.
  • Familiarity with Agile methodologies (Scrum/Kanban) and experience working with cross-functional teams.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Proficiency in Microsoft Office Suite, JIRA, Confluence, or similar project management tools.

What We Offer:

  • Competitive Compensation: Attractive salary ($120,000 - $180,000 per year), benefits package, and hybrid work model.
  • Collaborative Environment: Work with a talented and experienced team in an environment that promotes innovation and compliance excellence.


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