Customer Service Representative

4 weeks ago


Hamilton, Ontario, Canada Sutton & Son Appliances Full time

About the Role:

Sutton & Son Appliances is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our support services team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information to customers regarding our products and services.
  • Process customer payments and maintain accurate records.
  • Collaborate with internal teams to resolve customer complaints and concerns.
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction.

Requirements:

  • Secondary (high) school graduation certificate.
  • Experience in customer service or a related field is an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic computer skills and proficiency in MS Office.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.



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