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Food Service Team Lead

1 month ago

Aurora, Ontario, Canada Quesada Burritos & Tacos Full time

Job Summary: We are seeking a skilled Food Service Supervisor to join our team at Quesada Burritos & Tacos. As a key member of our culinary operations team, you will be responsible for overseeing the preparation and presentation of our menu items, ensuring high-quality standards are met, and providing exceptional customer service.

Key Responsibilities:

  • Establish efficient methods to meet work schedules and manage kitchen operations.
  • Requisition food and kitchen supplies, ensuring timely delivery and inventory management.
  • Supervise and coordinate the activities of staff who prepare and portion food, promoting a safe and healthy work environment.
  • Train staff in job duties, sanitation, and safety procedures, fostering a culture of excellence.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory.
  • Hire and manage food service staff, ensuring a positive and productive team dynamic.
  • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Prepare budget and cost estimates, providing financial insights to inform business decisions.
  • Address customer complaints or concerns, resolving issues promptly and professionally.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for business growth.
  • Prepare and submit reports, highlighting key performance indicators and areas for improvement.
  • Prepare food order summaries for the chef, ensuring seamless communication and coordination.
  • Develop and maintain knowledge of the establishment's culinary genres, staying up-to-date with industry trends and best practices.
  • Supervise and check the assembly of trays and delivery of food trolleys, ensuring timely and efficient service.
  • Establish work schedules, balancing staff needs with business demands.

Work Conditions and Physical Capabilities:

  • Fast-paced environment requiring attention to detail and multitasking skills.

Personal Suitability:

  • Flexibility and adaptability in a dynamic work environment.
  • Strong team player with excellent communication and interpersonal skills.