Customer Service Representative

24 hours ago

Granby, Quebec, Canada Artopex Inc. Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Artopex Inc. The ideal candidate will possess excellent communication skills, a strong ability to empathize with customers, and a passion for delivering exceptional service.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers, either in person, via phone, or through email
  • Maintain accurate records of customer interactions and feedback
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date with company policies and procedures to ensure seamless customer service
Requirements
  • Post-secondary education in a related field or equivalent experience
  • 2-3 years of customer service experience in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and adapt to changing priorities
  • Proficiency in Microsoft Office and other relevant software
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A comprehensive training program to ensure success in the role

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