Group Tours Consultant

3 weeks ago


Richmond, British Columbia, Canada Indus Travels Inc. Full time

About the Role

As a Group Tours Consultant at Indus Travels Inc., you will be responsible for preparing quotes for group tours, answering clients' questions, and achieving sales targets. You will also build strong client relationships, contribute to the Sales team targets, and maintain awareness of new products and promotions.

Key Responsibilities

  • Prepare quotes for group tours and answer clients' questions about prices, availability, and tours.
  • Achieve growth and hit sales targets by successfully converting leads on a weekly, monthly, and yearly basis.
  • Review all open leads on a weekly basis and perform follow-ups.
  • Build and promote strong, long-lasting client relationships by responding to clients' questions and understanding their needs.
  • Contribute to the Sales team targets and accomplish organizational goals.
  • Create detailed itineraries, negotiate prices with suppliers, and price tours accordingly.
  • Maintain awareness of new products and promotions.
  • Follow set procedures and systems for communication with clients, suppliers, and other staff.
  • Ensure all data is entered as per standards in CRM and all leads are followed up in a timely manner.
  • Review client feedback and act on it, involving the Inside Sales Manager where necessary.
  • Support and mentor the Sales support person to ensure clients receive all required information to travel.
  • Coordinate with operations and flights department for Group bookings.


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