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Operational Risk Management Specialist

1 month ago

Toronto, Ontario, Canada Green Shield Canada Full time

About the Role

We are seeking a highly skilled Operational Risk Management Specialist to join our team at Green Shield Canada. As a key member of our risk management team, you will be responsible for designing, implementing, and managing our operational risk management framework in compliance with OSFI's E-21 Operational Risk Management Guideline.

Key Responsibilities

  • Design and implement operational risk management programs to monitor, measure, analyze, and report on operational and technology risk exposures across all business areas.
  • Support the evolution of our Operational Risk Management Policy and Operational Risk Appetite.
  • Assist the business with the identification of key operational risks and mitigating controls in their business units, as well as monitoring their action plans to address mitigation.
  • Prepare monthly/quarterly risk reporting on operational risk appetite metrics, key risk indicators, and operational risk dashboards, and other operational risk reporting for presentation to senior leadership, and board committees.
  • Identify trends in key risk indicators and monitor action plans to address.
  • Ensure operational risks are identified, assessed, and managed to remain within GSC's risk appetite throughout the implementation and operationalizing of strategic initiatives.
  • Enhance processes for the review of operational incidents, root cause identification, and control remediation and documentation.
  • Aggregate and analyze risk events and root causes reported by the business to recommend improvements to prevent/mitigate reoccurrence.
  • Perform monitoring of enterprise compliance with the outsourcing policy, business continuity policy, and other risk-related policies.
  • Monitor regulatory developments related to operational risk management.
  • Participate in Canadian Life and Health Insurance Agency (CLHIA), and industry-related discussions of particular interest to GSC.
  • Embody Green Shield Canada's Mission and Values, as well as the Leadership Model.

About You

We are looking for a highly organized individual who can make an immediate impact. The successful candidate must have strong business acumen, be innovative, be a problem solver, be comfortable communicating with individuals at all levels of the organization, and be adaptable to changing circumstances.

Requirements

  • Minimum post-secondary degree or diploma in accounting, finance, business administration, or a related field.
  • 5-10 years' experience working within the financial services industry, in particular the life insurance industry.
  • 3-5 years' of related experience in an operational risk management and/or technology risk management role.
  • Several years of enterprise risk management, or other relevant risk management, experience would be an asset.
  • Innovative thinker and problem solver; the ability to see how all the pieces fit together and contribute to the achievement of broader organizational objectives; strong business acumen and judgment.
  • A proactive self-starter who takes ownership of their area and brings a track record of taking initiative and adding value by introducing risk management best practices to enhance the effectiveness of financial and operational processes in order for the business to better achieve its objectives.
  • Ability to 'roll up the sleeves' and get involved at a detailed level in order to ensure accurate risk management reporting and compliance with all regulations.
  • A thought leader and strong critical thinker, understands how to navigate through complexity and build consensus throughout the organization.
  • Superb interpersonal skills including the ability to build positive and productive relationships with diverse groups of people; a drive for results tempered with an appreciation for organizational structures and processes; thrives in a collaborative and challenging team environment.
  • Highly developed planning, organizing, and negotiating skills; can manage multiple tasks, meet deadlines, and respond to changing priorities.
  • Excellent verbal and written communication/presentation skills; confident, credible, and personable.
  • Familiarity with, and ability to interpret, regulation including OSFI guidelines.
  • Professional with a strong and responsive service orientation; self-confident with ego in check.
  • Strong personal integrity and work ethic; takes responsibility; likes to be held accountable for results.
  • Embody the corporate values of Green Shield Canada.

About Our Culture

We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that's what it takes to create better health for all. We dare to challenge the status quo. And we're driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That's why we provide a place where you can be inspired, challenged, and rewarded.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about risk management, we encourage you to apply for this exciting opportunity.

How to Apply

Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Accommodation

Green Shield Canada is committed to diversity, equity, and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn't align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through [insert contact information]. Information received relating to accommodation will be addressed confidentially.

Confidentiality

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities, or for your personnel file. Your resume will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).