Junior System Analyst

1 day ago

Ottawa, Ontario, Canada Assent Full time

About Assent

Assent is a leading solution for supply chain sustainability, tailored for top-tier manufacturers. Our mission is to help companies like yours navigate the complexities of supply chain management and achieve sustainability goals.

Job Summary

We are seeking a highly skilled Junior System Analyst to join our IT Support team. As a Junior System Analyst, you will play a critical role in providing world-class support to our team, troubleshooting technology issues, and creating knowledge base articles. If you have a passion for IT and a strong desire to learn and grow, we encourage you to apply.

Key Responsibilities

  • Provide systems support to Assent stakeholders
  • Manage systems accounts and review accounts according to the Account Review policy
  • Monitor systems as outlined in the System Monitoring policies
  • Monitor various processes and report status
  • Assist in developing procedural manuals and training users on automated systems
  • Ensure high-quality IT asset management
  • Administer Assent's SaaS tools contracts
  • Ensure technology systems and services procurement processes adherence
  • Participate in ISO quality management audit process within the scope of IT responsibilities
  • Assist with day-to-day office administration and prepare departmental records and reports
  • Work closely with the Assent security team and resolve security puzzles and issues
  • Fill in for System Analysts in their absence

Requirements

  • College Diploma/Bachelor's degree in an IT discipline
  • 2 years of experience in systems analysis, business or solution architecture, business analysis, business process reengineering, and/or process improvement
  • Excellent oral and written communication skills and attention to detail
  • Ability to effectively solve problems
  • A team player with a positive attitude in a dynamic environment
  • Ability to communicate effectively with management, peers, and customers, and demonstrate sound judgment/reasoning skills
  • Desirable experience with Atlassian apps, JAMF, Automox, Productiv, and Vendr

What We Offer

We offer a competitive base salary, a corporate bonus program, retirement savings options, and more. We also provide flexible work options, volunteer days, and opportunities to get involved in corporate giving initiatives. At Assent, we value diversity, equity, and inclusion and are committed to growing and sustaining an environment where our team members feel included, valued, and heard.

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