Retail Store Team Lead
3 weeks ago
Job Title: Retail Store Team Lead
Job Summary: We are seeking a highly skilled Retail Store Team Lead to join our team at ESSO. As a key member of our retail operations team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth operation of our retail stores.
Key Responsibilities:
- Supervise and train staff to ensure excellent customer service and sales performance
- Assign sales workers to duties and manage store operations
- Authorize payments, order merchandise, and resolve customer complaints
- Prepare reports on sales volumes, merchandising, and personnel matters
- Manage cash, oversee payroll administration, and conduct performance reviews
Requirements:
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in retail management
- Excellent communication and leadership skills
- Ability to work under pressure and meet tight deadlines
Work Environment:
- Fast-paced retail environment
- Combination of sitting, standing, and walking
Personal Suitability:
- Accurate and reliable
- Client-focused and organized
- Flexible and able to multitask
Work Term: Permanent
Work Language: English
Hours: 30 to 35 hours per week
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