Retail Store Team Lead

3 weeks ago


United Counties of Stormont Dundas and Glengarry, Canada ESSO Full time

Job Title: Retail Store Team Lead

Job Summary: We are seeking a highly skilled Retail Store Team Lead to join our team at ESSO. As a key member of our retail operations team, you will be responsible for supervising staff, assigning sales workers to duties, and ensuring the smooth operation of our retail stores.

Key Responsibilities:

  • Supervise and train staff to ensure excellent customer service and sales performance
  • Assign sales workers to duties and manage store operations
  • Authorize payments, order merchandise, and resolve customer complaints
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Manage cash, oversee payroll administration, and conduct performance reviews

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in retail management
  • Excellent communication and leadership skills
  • Ability to work under pressure and meet tight deadlines

Work Environment:

  • Fast-paced retail environment
  • Combination of sitting, standing, and walking

Personal Suitability:

  • Accurate and reliable
  • Client-focused and organized
  • Flexible and able to multitask

Work Term: Permanent

Work Language: English

Hours: 30 to 35 hours per week



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