Strategic Collections Manager

2 weeks ago


Toronto, Ontario, Canada Scotiabank Full time

Collection Strategies and Risk Management


As a key member of Scotiabank’s Global Risk Management team, this role will focus on developing and implementing effective collection strategies to minimize credit losses. The ideal candidate will have a solid understanding of credit risk management and experience with statistical software packages such as SAS and SQL. Strong leadership, collaboration, and communication skills are essential for success in this role.


Key Responsibilities:


Drive Collection Strategy Development:



  • Lead the design, implementation, and management of collection strategies for Canadian portfolios to minimize credit losses
  • Ensure all credit risks associated with collections are derived and quantified with effective management reporting
  • Continuously improve all components of collections from a credit risk perspective, leveraging risk technology and global collections policy
  • Mitigate risks/loss to the Bank by ensuring adherence to credit risk management policies and operational guidelines
  • Stay up-to-date with industry trends and opportunities related to technology, process, and decision science
  • Identify and implement future enhancements to improve collections efficiency and effectiveness

Lead Initiatives for Operational Efficiency:



  • Promote the reengineering of processes to lower loan losses, improve dollars collected, and reduce costs
  • Drive continuous improvement in strategy effectiveness with a focus on incremental profitability
  • Streamline and/or integrate automation and technology to enhance collections processes
  • Continuously challenge the status quo through innovation and vision
  • Support the construction of a Centre of Excellence in Collections

Requirements:


The ideal candidate will have:



  • Two to three years’ experience in credit risk and/or retail banking
  • Experience with statistical software packages such as SAS and SQL
  • Strong leadership, collaboration, and communication skills
  • Degree in business, economics, statistics, or computer science
  • Experience with using credit risk scores and their application in strategies
  • Results-driven individual with a high level of curiosity and ability to dive into details without losing sight of the big picture
  • Exceptional organizational skills to prioritize, manage, and implement various initiatives concurrently

About Scotiabank:


Scotiabank is a leading financial institution committed to results in an inclusive and high-performing culture. We offer a dynamic work environment that fosters growth, innovation, and collaboration.



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