Maintenance Operations Specialist

2 weeks ago


Toronto, Ontario, Canada Tricon Residential Full time
Job Summary

We are seeking a highly skilled Maintenance Operations Specialist to join our team at Tricon Residential. As a key member of our maintenance team, you will be responsible for ensuring the timely completion of maintenance requests and providing exceptional customer service to our residents.

Responsibilities
  • Maintenance Work Orders
  • Review and respond to maintenance work orders in a professional and timely manner
  • Complete scheduled preventative maintenance work on the building, reporting any concerns and ensuring follow up is done
  • Perform general and specialized maintenance requests, including minor plumbing, electrical, HVAC, carpentry, and renovation repairs
  • Ensure maintenance repairs are completed on a timely basis to ensure resident satisfaction and safety (within 24 hours)
Additional Responsibilities
  • Customer Service
  • Communicate with residents on the status of maintenance repairs, in a timely, courteous, and professional manner
  • Demonstrate and maintain professional relationships with internal team members, direct reports, leadership, and vendors
  • Provide exceptional customer service when interacting with residents and vendors
Requirements
  • Education and Experience
  • High school diploma required, College diploma or trades certification in relevant field preferred
  • Skilled in repair and maintenance of building systems, including, but not limited to minor plumbing, electrical, mechanical, HVAC and miscellaneous renovation repairs
Estimated Salary: $65,000 - $80,000 per year

This salary estimate is based on industry standards and may vary depending on location and experience.



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