Account Specialist

2 weeks ago

Toronto, Ontario, Canada Vantage Full time

Job Overview

Vantage is seeking an experienced Account Specialist to join our team in Toronto, Canada. As a key member of our Account Management team, you will be responsible for building and maintaining strong relationships with our clients.

About the Role

This is a full-time opportunity that offers a competitive salary of $65,000-$85,000 per year, depending on experience. The ideal candidate will have exceptional organizational and time-management skills, as well as excellent written and verbal communication skills.

Key Responsibilities:

  • Serve as the primary liaison between our clients and internal teams to ensure smooth campaign execution and timely delivery of services.
  • Prepare and deliver reports to clients and/or Account Management team.
  • Coordinate with internal teams to ensure alignment with client expectations and exceed client expectations through elevated customer service.
  • Maintain accurate records of client interactions and requirements; contribute to knowledge sharing initiatives within the Account Management team.
  • Gather feedback from clients regarding their experiences with our software and contribute ideas for product enhancements or new features.

Qualifications and Requirements:

  • 2+ years of experience in account management or a related field.
  • Bachelor's degree in Marketing, Communications, or a related field.
  • Excellent written and verbal communication skills.
  • Proficiency with MS Office suite, specifically with Excel and PowerPoint for client-ready reports and presentations.
  • Ability to quickly learn processes & utilize tools, including proprietary software in order to manage campaigns and report results.
  • Strong problem-solving skills and digital media experience preferred.

Benefits and Perks:

  • Competitive compensation package.
  • Employee share ownership – because Vantage wants you to truly share the success.
  • Flexible work/life, remote-first philosophy.
  • Great health benefits from Day 1.
  • Career development / continuing education allowance – we all want to stay sharp.
  • Mac laptop; other Apple equipment (we'll give you a budget to build your perfect work-from-home environment because ergonomics matter).
  • Team building activities to keep things fun: wonderland days, cottage trips, virtual games & escape rooms, team lunches, and weekly nacho breaks on Fridays.

Why Choose Vantage?

We're a dynamic company that values innovation, teamwork, and employee satisfaction. If you're looking for a challenging and rewarding role with opportunities for growth and development, then we encourage you to apply.

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