Facilities Maintenance Specialist

4 weeks ago

Surrey, British Columbia, Canada Coast Capital Full time

About the Role

Coast Capital Savings is seeking an experienced Facilities Maintenance Specialist to join our team. As a key member of our Facilities Management (FM) Group, you will be responsible for maintaining the integrity and functionality of our facilities.

Key Responsibilities

  1. Review and authorize invoices for materials and services within approved limits.
  2. Ensure weekly and monthly reports and documents are submitted on time and in a legible manner.
  3. Keep the Maintenance Request reports and the Facilities Management Program current and up to date.
  4. Report the status of FM renovation projects you are coordinating.
  5. Provide professional and friendly service to internal employees and sub-tenants at CCS locations.
  6. Assist customers in assessing facilities issues and problems and work with them to resolve them.
  7. Return messages from internal or external customers, landlords, property managers, and contacts in a timely manner and per corporate standards.
  8. Be on call on a 24/7 rotational basis to support the organization's need to protect its assets and attend after-hours emergencies.
  9. Prioritize routine service requests to best suit customer requirements while ensuring work is prompt, efficient, accurate, and within approved budget and schedule.
  10. Liaise with office, branch staff, and sub-tenants to ensure work is completed satisfactorily.
  11. Correct defects or deficiencies in physical assets by directly repairing the problem or coordinating the repair with the appropriate trade person.
  12. Source and negotiate goods and services required to complete service requests while considering cost efficiency.
  13. Perform day-to-day maintenance and repair functions such as replacing light fixtures and ballasts, recycling, moving furniture, and performing general repairs.
  14. Plan and schedule FM branch and office space renovations.
  15. Coordinate the services of contractors and tradespeople to carry out repairs and various work components for FM projects.
  16. Coordinate with the local branch manager or office manager to minimize repair work disruptions and accommodate customer service during projects.
  17. Source and negotiate goods and services required to complete FM renovation projects while considering cost efficiency.
  18. Operate equipment safely and securely, as prescribed by Coast Capital Savings policy and by various regulatory agencies.
  19. Ensure all workplace hazards and hazardous materials policies and regulations are adhered to.
  20. In all FM projects and repair activities, ensure staff, customer, and public safety at all times.

Requirements

  1. Minimum 4 years of FM or Trades experience.
  2. High School Diploma plus completion of a Certificate Program (equivalent to one full year or 10 courses).
  3. Recognized training courses in technical skills and trades that apply to Facilities Management and Building Operations.
  4. A valid British Columbia Driver's License, possessing and maintaining a responsible and safe driving record.
  5. Broad construction or Facilities maintenance-related work experience.
  6. Self-starter who can work with minimal supervision.
  7. Good judgement and decision-making skills for resolving maintenance and repair-related issues within a fast-paced, demanding environment.
  8. Must demonstrate patience and tact, maintaining a professional manner at all times.
  9. Must have the ability to deal cooperatively and communicate effectively with people in a wide variety of circumstances.

What We Offer

  1. Purpose is our North Star. We look at everything through our purpose.
  2. Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving.
  3. A career that grows with you. We believe in developing our people and promoting from within.
  4. Work where you're most effective. In 2020 the world changed, and that includes how we work.
  5. Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family.
  6. Retirement options. We also take care of our employees once they retire.
  7. Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
  8. Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year.
  9. An award-winning culture. We're a Platinum member of Canada's Best Managed Companies.
  10. We reinvest 10% back into the community. When we do well, our communities do well.
  11. Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

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