Customer Service Ambassador

5 days ago


Truro, Nova Scotia, Canada Cineplex Full time

About Cineplex

Cineplex is a leading entertainment company in Canada, operating multiple cinema theatres and other venues. We are committed to providing exceptional customer experiences through our high-quality facilities, staff, and services.

Job Summary

We are seeking highly motivated and enthusiastic individuals to join our team as Customer Service Ambassadors. In this role, you will be responsible for delivering exceptional customer experiences through various tasks and duties, including assisting guests at the box office, concession stands, and on the theatre floor.

Responsibilities

  • Providing excellent customer service through prompt, friendly, and efficient interactions with guests;
  • Assisting guests with ticket purchases, food and beverage sales, and other inquiries;
  • Maintaining a clean and organized work environment, adhering to health and safety standards;
  • Collaborating with colleagues to achieve team goals and objectives;
  • Performing other related duties as assigned.

Requirements

  • You must be at least 16 years old (or the age of majority in your province) to apply for this position;
  • You must have excellent communication and interpersonal skills;
  • You must be able to work flexible hours, including evenings, weekends, and holidays;
  • You must be able to lift up to 25 pounds and stand for long periods;
  • You must have basic math skills and be comfortable handling cash transactions.

Benefits

  • Tuition assistance program;
  • Employee assistance program;
  • Flexible scheduling;
  • Discounted food and beverages on shift;
  • Opportunities for advancement and professional growth.

Inclusion & Diversity

Cineplex is an equal opportunity employer that values diversity and inclusion in the workplace. We welcome applications from all qualified candidates and are committed to creating a workplace that reflects the diversity of our communities.

Estimated Salary Range

$15-$18 per hour, based on location and experience.



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