Senior Financial Analyst, Expense Management

3 days ago


Old Toronto, Ontario, Canada Manulife and John Hancock Full time
Senior Financial Analyst, Expense Management

The Opportunity

This role will support two business divisions within Manulife and John Hancock and will report to two Directors. Reporting to the Director of GWAM Retail and Director of Retirement Expenses, the Senior Financial Analyst plays a key role in supporting Manulife and John Hancock business finance activities, incorporating actual, forecast, and plan expense reporting and advisory services.

The incumbent will collaborate with the Expense Shared Service team, FP&A, CFO, and functional business partners, and possess the ability to work closely with people at all levels of the organization.

In addition to ongoing business activities, this role provides opportunities to lend your skills and expand your talents, while supporting process improvement initiatives and other expense transformation activities within both Manulife and John Hancock and the overall Expense Shared Service team.

Key Responsibilities

  • Provide monthly, quarterly, annual and adhoc expense reporting for business unit and functional leaders, and other key stakeholders.
  • Vital support for the monthend close processes; maintain data quality and construct and maintain accurate and timely reporting that satisfies our customers' needs. Provide valuable analysis along with clear and concise commentary on results for our customers.
  • Demonstrate a strong technical understanding of the accounting for expenses including company policies and sufficient business knowledge to be able to verify and analyze information under review.
  • Develop strong processes for preparation of robust expense forecasts to support management decision making.
  • Participate in the annual budget process, working with business partners to develop budgets for specific areas of responsibility, and supporting business unit level review.
  • Support internal and external audit requests
  • Use appropriate judgment in dealing with unexpected issues and requests, demonstrating an ability to prioritize work, and balance resource requirements to achieve solutions.
  • Continue to improve processes for higher efficiency and effectiveness, adapting to change and streamlining processes as new tools and technology are introduced.

What Motivates You?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What We Are Looking For

  • Accounting designation (CA, CMA, CGA, CPA) with 5+ years of relevant experience in progressive accounting roles.
  • University degree in business, finance or equivalent.
  • Strong interpersonal skills with the ability to collaborate, negotiate and influence effectively.
  • Self-starter with the ability to work independently, particularly in using sound, independent judgment, problem-solving and analytical skills.
  • Results oriented, able to manage expectations, work under tight deadlines and manage competing priorities.
  • Excellent customer focus and commitment to quality.
  • Strong business acumen with ability to communicate complex concepts and results in a clear, concise, easy to understand manner (written and verbal).
  • Solid analytical and technical capability - ability to assimilate/summarize a large amount of information from multiple sources and present in a valuable form for senior management.
  • Proficiency with Microsoft Office and ability to learn new applications quickly.
  • Essbase and Lawson knowledge (or other complex GL package) would be an asset.

What Can We Offer You?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our Commitment to You

  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all partners and has a positive social and environmental impact.


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