Credit & Collections Manager

3 days ago


Calgary, Alberta, Canada BLACK DIAMOND GROUP Full time
About the Role

We are seeking a skilled Credit & Collections Analyst to join our team in Calgary, Alberta. As a key member of our operations department, you will be responsible for managing customer relationships and ensuring timely payment of accounts.

Key Responsibilities
  • Daily/Weekly review of customer's account balances compared to agreed payment terms and credit limits
  • Identify aged customer balances and coordinate communications with these customers to facilitate timely payment of accounts
  • Communicating with Medium/High risk customer accounts, credit card customers on collections and credit escalations
  • Generate and provide customer statements from the ERP system biweekly
  • Cash Application and handling customer disputes
  • Maintain credit policy which keeps credit losses and slow collection of receivables at a minimum, ensuring maximization of sales revenue
Qualifications
  • Working towards or has a Business/Finance degree or 2+ years' experience in A/R, credit/collections
  • Prior work in skip tracing and updated customer information in the ERP system
  • Highly organized with the ability to manage priorities
  • Strong written and oral communication skills, capable of professional interaction with various levels of operations and other departments, internally and externally
Benefits
  • Competitive base salary: $60,000 - $80,000 per year
  • Share Appreciation Rights program for salaried employees
  • Paid vacation days and sick days
  • An employee charitable donation program
  • Hotel and travel discounts
  • Comprehensive benefits package including extended health, vision, dental, Health Spending Account, TeleDoc, Employee Assistance Program, Life, Long-term Disability, AD&D, and Critical Illness Insurance


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