Industrial Design Specialist
1 month ago
About the Role
This position is part of our professional services organization, which comprises Systems Designers, Systems Integrators, and Project Managers. Our team delivers business value to end-users, channel partners, and OTTO Motors. We are responsible for designing and integrating fleets of OTTO autonomous mobile robots (AMR) and software at customer facilities. In this role, you will work on taking concepts created by our sales and applications engineering teams and developing detailed designs of the solution, focusing on mechanical and process aspects. This includes layout design, tooling design, facility equipment interface, customer processes, and throughput analysis. You will collaborate with various professional services team members, as well as sales, applications engineering, and simulation teams. Additionally, you will contribute to defining product requirements and influence our product roadmap.
Key Responsibilities
- Understand customer requirements and ensure clarity of all requirements prior to detailed design.
- Consult with applications engineering during the requirements and concept definition process, documenting and updating requirements as needed.
- Design AMR systems using OTTO Motors products to meet customer requirements, including workflow definition, layout modifications, and review of attachments, attachment tooling, and facility equipment.
- Creative solutioning of challenges encountered in the project design phase.
- Use Excel/Google Sheets to review customer data, evaluate fleet size, and perform cycle time analysis.
- Support the discrete event simulation process by verifying the validity of all inputs required for simulation and working with the customer and internal sim team through data analysis.
- Plan project deliverables and work packages.
- Effectively document, present, and explain the proposed OTTO solution to customer team members.
- Be a trusted technical resource for customers and partners throughout the design phase of a project.
- Visit customer sites to evaluate material handling operations, processes, existing equipment, and floor layout constraints.
Additional Responsibilities
- Author new product requirements based on lessons learned from design and commissioning activities.
- Work with the systems engineering team to improve project/department tools, processes, and working relationships with other departments.
- Ability to travel for business within North America, Europe, and Asia, with a ~20-30% travel commitment.
Required Background
- 4+ years of relevant work experience.
- 2+ years of experience working within manufacturing/industrial automation.
- Mechanical design experience.
- University degree in Mechanical/Industrial/Manufacturing engineering.
- Experience working directly with clients/end-users.
Required Skills
- Planning and organization.
- Strong communication skills, both verbal and written.
- Self-motivated and organized with a keen eye for detail.
- Able to identify and communicate the value of OTTO's proposed solution to the customer.
- Understanding of complex integrated systems, material handling, mechanical, and industrial equipment and processes.
- Experience creating, editing, and reviewing CAD models/drawings, including SolidWorks for 3D CAD and Draftsight for 2D CAD.
- Experience organizing and analyzing data using MS Excel and/or Google Sheets.
- Experience preparing engineering design documentation and reports.
Bonus Points
- Experience working with automated vehicles (AMRs or AGVs).
- Experience with simulation software (Digital Twin, Event, or Process Simulation).
- Experience with Jira and Epicor.
- Experience working on projects involving material handling automation, conveyors, palletized lines, automated storage and retrieval.
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