Netcracker Technical Expert

6 days ago


Ottawa, Ontario, Canada Infomatics Corp Full time

At Infomatics Corp, we are seeking a highly skilled Netcracker Technical Expert to join our team. This is a key role in the configuration, support, and implementation of Netcracker tools and solutions.

The ideal candidate will have a strong technical background, hands-on experience with Netcracker software, and a proven track record in delivering successful implementations and support services.

Key Responsibilities:

  • Configuration: Configure Netcracker tools and systems to meet the specific needs of our clients, ensuring seamless integration with existing infrastructure.
  • Implementation: Oversee the end-to-end implementation of Netcracker solutions, including planning, execution, testing, and deployment.
  • Support: Provide ongoing technical support and troubleshooting for Netcracker tools, addressing any issues and ensuring optimal performance.
  • Collaboration: Work closely with cross-functional teams, including project managers, developers, and business analysts, to ensure successful delivery of Netcracker projects.
  • Documentation: Maintain comprehensive documentation for configuration changes, implementation processes, and support procedures.
  • Optimization: Identify and recommend improvements to enhance the functionality and efficiency of Netcracker solutions.
  • Training: Provide training and guidance to end-users and other team members on the effective use of Netcracker tools.

Qualifications:

  • Experience: Minimum of 7+ years of hands-on experience with Netcracker tool configuration, support, and implementation.
  • Technical Skills: Strong understanding of Netcracker systems, telecommunications software, and network management tools.
  • Problem-Solving: Excellent troubleshooting skills with the ability to diagnose and resolve complex issues.
  • Communication: Strong verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
  • Project Management: Experience managing or contributing to technology implementation projects, with an understanding of project lifecycle and methodologies.
  • Education: Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. Relevant certifications are a plus.

Estimated Salary: $90,000 - $120,000 per annum, depending on experience.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic and supportive environment.



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